Malware

Malware is software written to cause harm or to steal.

TypeWhat it does
Virusattaches to other files and spreads when they are opened or run
Wormcopies itself across a network on its own
Trojanpretends to be useful software, then does harm once installed
Ransomwareencrypts files and demands payment for the key
Spywaresecretly records what the user does (such as key presses) and sends it on

Social engineering

People are often the easiest way in. Social engineering tricks them into giving away information or access.

  • Phishing: fake emails or texts that look genuine and push you to click a link or give details. Warning signs: a sender address that is nearly right, urgency ("within 24 hours"), "Dear customer", links that go somewhere else.
  • Blagging (pretexting): inventing a story, often by phone, to get information ("I'm the new manager and I've forgotten my password").
  • Shouldering: watching someone type a PIN or password.

Defences: staff training, clear policies (never give passwords by phone or email), checking who is calling, and reporting suspicious messages.

Name that malware

Focus on how it spreads or what it does once inside.